7/7/2017
Amazon Prime Day
Amazon Prime Day
This July 11 (US Time) is the third annual Amazon Prime Day. Prime Day is Amazon's annual deals event just for Prime members. Prime Day is one of the world’s best days to shop, with awesome prices on everything you’re into. Amazon is bringing you hundreds of thousands of deals, new deals starting as often as every five minutes, and special offers across everything included with Prime—from music and video to reading and voice shopping. 1/26/2017
POBox New Contact Number Updated: 1/26/17
Additional POBox Customer Support number : +(632)6354593
Thank You! 1/13/2017
POBox New Contact Numbers
Effective January 16, 2017, POBox Customer Support number is +(632)5343205. We transferred to a new customer support facility in order to serve you better. We will have additional contact numbers soon. These will be released as soon as they are active.
Thank You! 9/22/2016
Christmas 2016 Cut-off Dates
Dear Clients:
Kindly see below the cut-off dates for Christmas 2016. You will need to inform us that you will ship your box before the cut-off date in order for it to be delivered by Christmas. Your items also need to be in the warehouse on the cut-off date for it to be included.
1. NCR and Luzon 1 - November 1, 2016
Areas - NCR, Cavite, Bulacan, Pampanga, Tarlac, Bataan, Zambales, Nueva Ecija, Laguna, Batangas, Quezon
2. Luzon 2 - October 25, 2016
Areas - Dagupan, Urdaneta, Tarlac, Tuguegarao, Cagayan, San Fernando, La Union, Vigan, Laoag, Naga, Cagayan Valley, Nueva Viscaya, Quirino, Isabela, Aurora, Ilocos Norte, Abra, Mt Province, Baguio, Bicol, Ifugao, Kalinga Apayao, Ilocos
3. VISMIN Cities - October 18, 2016
Areas - Cebu City, Iloilo City, Lapu-Lapu City, Talisay, Cagayan De Oro City, Danao, Tacloban City, Bacolod City
4. VISMIN 1 - October 11, 2016
Areas - Cebu Provinces, Mindoro, Iloilo Provinces, Tacloban, Samar, Leyte, Lanao del Norte, Aklan
5. VISMIN 2 - October 4, 2016
Areas - Bohol, Davao City, Negros Oriental/Occidental
6. VISMIN 3 - September 27, 2016
Areas - Zamboanga, Butuan, Davao Oriental
Feel free to contact us if you have any questions. Thank you very much and Merry Christmas! 8/26/2016
POBox Sea Shipment Cut-off
Effective September 6, 2016 POBox Sea Shipment Cut-off is now every Tuesday (moved from Wednesdays). Kindly contact us for any questions.
Thank You! 11/20/2015
POBox Air Shipping
POBox is now offering Air Shipping services. Delivery for Air Shipping is approximately 12-15 days upon departure of the box from our California warehouse. Kindly check out our website for more details or contact us for any questions.
Thank You! 9/18/2015
POBox Christmas 2015 Cut-off Dates
Christmas 2015 Cut-off Dates
Dear Clients:
Kindly see below the cut-off dates for Christmas 2015. You will need to inform us that you will ship your box before the cut-off date in order for it to be delivered by Christmas. Your items also need to be in the warehouse on the cut-off date for it to be included. Boxes that do not make the cut-off can still be delivered before Christmas but this is not guaranteed.
1. NCR and Cebu City - November 4, 2015
Areas - NCR, Cebu City
2. Luzon 1 - October 28, 2015
Areas - Laguna, Batangas, Quezon, Bulacan, Bataan, Pampanga, Tarlac, Zambales, Nueva Ecija, Pangasinan, La Union, Rizal, Cavite
3. Luzon 2 - October 21, 2015
Areas - Sorsogon, Albay, Camarines, Ilocos, Abra, Kalinga Apayao, Mountain Province, Benguet, Ifugao, Nueva Vizcaya, Isabella, Cagayan Valley, Aurora and Quirino
4. Visayas 1 - October 14, 2015
Areas - Iloilo City, Bacolod City, Tacloban City, Oriental Mindoro
5. Visayas 2 - October 7, 2015
Areas - Palawan, Masbate, Marinduque, Romblon, Samar, Leyte, Biliran, Catanduanes, Bohol, Negros, Cebu Province, Antique, Aklan, Capiz and Occidental Mindoro
6. Mindanao 1 - September 30, 2015
Areas - Davao, Compostela Valley, Agusan del Norte and Misamis
7. Mindanao 2 - September 23, 2015
Areas - Maguindanao, Cotabato, Saranggani, Sultan Kudarat, Surigao, Agusan del Sur, Lanao, Bukidnon and Zamboanga
Feel free to contact us if you have any questions. Thank you very much and Merry Christmas! 9/17/2015
POBox New Website
Dear Clients,
We have launched our new website which faster and better than the previous version. Since some of the features are new, we ask for your patience and cooperation since there may be some adjustments needed. There may also be some minor glitches or tweaks during the transition but ultimately the new site will give us the opportunity to serve you better.
Thank you very much!
POBox Team 9/20/2012
Announcement
Dear Members,
Due to increased duties and taxes imposed by the Philippine Customs, we are forced to adjust the shipping costs. This is to inform all that our rates will increase by $10 for all box sizes. These rates will be effective by September 15, 2015.
While the new duties and taxes have already been implemented by the Philippine Customs, we encourage you to take advantage of our old rates until September 9, 2015 cut-off.
To avail of these old rates, requests for packing and shipping must be made by September 9, 2015 to give us time to consolidate and pack. Packages must also be delivered to our warehouse by September 9, 2015 to qualify for the rates.
Old Rates New Rates
Black Box: $30.00 $40.00
Yellow box: $40.00 $50.00
Red box: $52.50 $62.50
Blue box: $62.50 $72.50
Green box: $75.00 $85.00
POBox Team 6/5/2013
Amazon Prime Day - July 15, 2015
Prime Day is a one-day shopping event on July 15, 2015, with more deals than Black Friday. Prime members can shop exclusive deals from electronics, toys, video games, movies, clothing, and more. 9/24/2013New Customer Support Email
Dear Clients:
We will now use a new email address for all inquiries and concerns regarding your POBox account and transactions - (
[email protected]). We will still continue to receive messages coursed through the other email addresses but we encourage everyone to send emails to
[email protected] to serve you better.
Thank you very much.
POBox Team
6/24/2014
POBox Advisory
Dear Clients:
UPDATE: The strike IN the PORT of LONG Beach, CA has officially ceased. There may still be SOME delays due TO congestion but we expect the PORT operations TO be back TO normal soon.
Thank you FOR your patience AND understanding.
POBox Team 7/17/2014
POBox Advisory
Dear Clients:
There was a strike by the Port Employees of Long Beach, CA. This caused congestion in the Port of Long Beach where our shipments depart from. There will be some delays for February and March shipments.
Thank you for your patience and understanding.
POBox Team 2/23/2015
POBox Advisory
Dear Clients:
We have encountered several cases involving credit card fraud for online purchases and this is now being investigated by the proper authorities. Republic Act No. 8484 also known as the “Access Device Regulation Act of 1998” imposes a penalty of 6 to 10 years imprisonment to those who make fraudulent use of credit/debit cards including fake identification cards and to those who benefit from the use of such fraudulent transaction. Anyone caught making fraudulent transactions through the use of an unauthorized access device shall be reported to the proper authorities.
Thank you very much.
POBox Team 3/20/2015
POBOX Advisory
Dear Clients:
To provide you with better services we have undergone system upgrades from June 28 to July 7. In line with our upgrades some items have been identified and affected. We would like to ask for your cooperation to check on your shipping lists (if you updated your list from June 28 - July 7) if everything is in order. Should you encounter any system peculiarity after the upgrade please do not hesitate to inform us and provide details either via email or phone call.
We sincerely apologize for any inconvenience caused, and thank you for your understanding. 3/3/2015
Port and Customs Delays
To All Our Valued Clients:
The recent truck ban in Manila has caused severe port congestion both in Manila and Taiwan. This has delayed arrival, unloading and release of containers. All parties involved have been working on solutions to ease the delays. Thank you for your understanding and patience regarding this matter. 7/13/2015
Christmas Cut-Off 2013
Christmas Cut-Off 2013
To All Our Valued Members:
Kindly see below for the cut-off dates of Christmas 2013. You will need to inform us that you will ship your box before the cut-off date in order for it to be delivered by Christmas. There is a ‘Committed’ and a ‘Best Effort’ cut-off date. Boxes that make the ‘Committed’ cut-off will be delivered before Christmas while boxes that make the ‘Best Effort’ cut-off can still be delivered before Christmas but this is not guaranteed.
1. NCR - Committed: Nov.6 Best Effort: Nov.13
Areas - NCR
2. Luzon 1 - Committed: Oct.30 Best Effort: Nov.6
Areas - Laguna, Batangas, Quezon, Bulacan, Bataan, Pampanga, Tarlac, Zambales, Nueva Ecija, Pangasinan, La Union, Rizal
3. Luzon 2 - Committed: Oct.23 Best Effort: Oct.30
Areas - Sorsogon, Albay, Camarines, Ilocos, Abra, Kalinga Apayao, Mountain Province, Benguet, Ifugao, Nueva Vizcaya, Isabella, Cagayan Valley, Aurora and Quirino
4. Visayas 1 - Committed: Oct. 16 Best Effort: Oct.23
Areas - Iloilo City, Cebu City, Bacolod City, Tacloban City, Oriental Mindoro
5. Visayas 2 - Committed: Oct.9 Best Effort: Oct.16
Areas - Palawan, Masbate, Marinduque, Romblon, Samar, Leyte, Biliran, Catanduanes, Bohol, Negros, Cebu Province, Antique, Aklan, Capiz and Occidental Mindoro
6. Mindanao 1 - Committed: Oct. 2 Best Effort: Oct. 9
Areas - Davao, Compostela Valley, Agusan del Norte and Misamis
7. Mindanao 2 - Committed: Sep.25 Best Effort: Oct.2
Areas - Maguindanao, Cotabato, Saranggani, Sultan Kudarat, Surigao, Agusan del Sur, Lanao, Bukidnon and Zamboanga
Feel free to contact us if you have any questions. Thank you very much and Merry Christmas! 7/15/2015Important Reminder: Only 1 Warehouse Address for A
Have ALL your packages delivered to:
Attn: "Your Name"
1102 Arroyo St
Unit B
San Fernando, CA 91340
Tel. 310-8037035
This is applicable for both straight shipments and consolidation. For special shipping of over-sized and over-weight packages, kindly contact us first since we might need to arrange for a special delivery address.
Thank you very much!
Pobox Team
t. +(632) 470-3024 +(632) 440-7548
cp. SMS Only: +(63917) 880-8730
[email protected] http://www.pobox.ph
8/27/2015
Extra Insurance for Lost Items
Important Announcement - Extra Insurance for Lost Items
To All Our Valued Members:
There have been a few incidents of lost items due to the random inspection of our boxes by the U.S. Customs. They take out the items inside the boxes and then pack it again thus also ruining the way we carefully pack the items. They do this to boxes of cargo forwarders to the Philippines. Around 30% of our boxes are subject to these random inspections. Examples of items that are lost are relatively 'small' items such as shades, watches, small gadgets and the like. As stated in our Terms and Conditions, the insurance of the courier, Forex Cargo, only covers 'loss' of the whole box and not the 'loss' of items inside the box. However, POBox has tried to compensate for the 'Loss' of these items as an act of service and commitment to our clients. Moving Forward, Forex and POBox may not be able to cover ALL losses anymore. In lieu of these circumstances, we decide to offer Extra Insurance coverage for such instances. The ff. are the details for this Extra Insurance:
1. Extra Insurance coverage offered is for up to $100 and $200 only. The additional cost for the insurance is $5 and $10 respectively.
2. Extra Insurance coverage is only for 'Loss' of items due to Random Inspection by the U.S. Customs.
3. Extra Insurance coverage is in additional to coverage of Forex Cargo. Claims should be first made to Forex and the Extra Insurance will cover balances that were not claimed through Forex if the claim was deemed valid.
4. When shipping a box, POBox will ask all if they want to avail of the Extra Insurance. The fee for the Extra Insurance should be paid with the shipment fee of the box.
Since the maximum coverage we offer is only $200, we advise everyone to refrain from shipping expensive, valuable and 'small' items for now while the situation with the U.S. Customs remains uncertain. This extra insurance will be offered starting on the September 19 shipment batch.
Kindly let us know if you have any questions or concerns regarding this.
Thank you very much!
POBox Team