Really impressed with the service of pobox.ph not only are you assured that your package will arrive safely, they also arrive on time as promised. Payments are also very convenient since they offer you several ways to pay for their services.
I first heard about pobox.ph through a friend of mine. Immediately I did my research, trying to find any bad reviews on them, to cut it short, I couldn’t.
The instructions on their webpage is pretty straight forward. It makes shopping online, particularly from sites like Amazon, wherein not all sellers or products can be shipped to the Philippines, easy. Of course, they don’t ship sensitive items like combat knives; gun parts; etc. The Date Received; Date Packed and Package Tracking via http://www.forexworld.us is also a nice touch, saves them from dealing with “is my package here yet” customers like me.
What I’m really impressed with is Celine Molina, I don’t know whether she’s the owner / part owner or an employee, or if she’s even human or a bot (I don’t have proof), because she’ll answer all your inquiries. The customer service of pobox.ph is impeccable. Will definitely recommend them to friends and family. 11 out of 10 stars ( is there such a rating? )
By the way, if you think I’m easy to please, I run a trading/importing company that employs over 300++ employees, supplying to 160+ stores nationwide, so I know the difference between good service from a bad one.
Nic, 34, President of Homeaid Depot Inc
POBOX is the best choice for shipping and handling for balikbayan boxes and online shopping services. They offer a variety of services which are flexible yet easy on the budget. They’re also quick to reply to queries and send updates. I’m a very satisfied customer and I’m looking forward to doing business with POBOX again. Thanks
Cat Obillos, 24, Technology Consultant
Online shopping deals from the US are irresistible. However, shipping arrangements always leave us in a bind. We have resorted to having purchased items delivered to relatives’ addresses and asking them to pack our stuff in their boxes whenever they fly to the Philippines.
Pobox.ph was a very welcome “discovery”. It came highly recommended and I would like to say that they did not disappoint. Service was impeccable. I appreciate the attention they give to customers’ questions, preferences or requests. Now, we can shop online and they take care of the rest - consolidating, packing, shipping from the US & delivery right to your address in the Philippines.
We won’t have to inconvenience our relatives with our loot again because Pobox.ph really delivers!
Bringing items from the US is really a pain and sometimes we have to wait for a relative to go home just to have it brought to the Phils. This is where Pobox comes in. At first I was hesitant for I don’t know the company. But due to reviews and testimonials I decided to go for it. Pobox did not just deliver my items at my doorstep, they also solved other problems I had. With top notch customer support/service, this is truly an excellent experience and surely will not be my last. With Pobox, I became confident and at ease with buying items from the US. Thanks to you POBOX!”
Richard Ortiz, 30, HR Professional
Hi! I have tried the service of Pobox and I would like to recommend it for the safe and fast arrival of your packages from overseas. They will hold and sort all your items and put it in the right box until the time you tell them to deliver it. And the great thing about POBOX is that you’re able to communicate with them if you have some questions regarding the status of your box…they are there to assist you, very accommodating! Highly recommended!
Dolores Nuguid, 51, Nurse (Retired)
Finally, a solution to my online shopping woes—- Pobox.ph. I’ve had 5 boxes of different sizes shipped to my doorstep, all of them arrived on time as promised (always at the earliest possible time, the 3rd week), and also in good condition. So far I’ve ordered mainly from Amazon.com, Ebay.com & FredFlare.com. I had Pobox.ph shop for me at CircuitCity.com (when it was still open) since that site did not accept my International/Philippine-address credit card. The quality of the items I’ve bought online are not compromised because the boxes are well packed and cushioned inside. Customer service is excellent—- prompt updates are emailed, questions are always answered whether you ask via text/call/email. Everything is very “convenient”; you can pay via bank deposit in dollars or pesos at the prevailing market rate, rates for the boxes are quite reasonable (I recommend that you fill up a box, definitely Sulit that way), box tracking is available at the Forex site, but the best part is that it is delivered straight to your home, no need for pickup and you don’t have to pay for additional charges. There are a lot of items that you could buy in the US that are either not available here in the Philippines or are just more expensive here. When items go on sale in Amazon.com for instance, the prices are really slashed, yet the item is still brand new (e.g. 2 pairs of shoes I bought = P 2,015.40 @Amazon vs. 1 pair here in the Philippines = approximately P 3,500-5,000.00). With that said, I highly recommend, in fact 100% recommend Pobox.ph to shoppers living in the Philippines.
I frequently order items from Amazon, which are not available locally. The problem with international shipping is that it is expensive. There have also been times when my shipment didn’t arrive on time. With Pobox.ph, my shipping cost is cut in half and is delivered in less than a month! And they also have an excellent customer support!
Randell Benavidez, 25, Software Engineer
I found pobox.ph through an ad in facebook. That time I was desperate to order something online because I wasn’t sure if it will be available here in the Philippines. I wanted to have it as soon as possible. When I saw the pobox.ph site, I was at first skeptical, I’ve had really bad experience with shipping before and I was not sure if I was going to do it. I made an account anyway just in case. A couple of days later I got a call from pobox asking if there was something I needed and assuring me that my package was going to be safe in their hands. Even with some reservations, i took the plunge and shipped with them. Low and behold, at the exact time they said my package was going to be there, it was at my doorstep all intact and in perfect condition! Thank you pobox.ph!
Cay Cuasay, 25, Makeup Artist & Entrepreneur
I just want say that I am very happy with the service. People are accommodating; they answer my query fast and kept me updated on my shipment and all. I will definitely use pobox.ph again!!!
Lara Oliveros, 28, IT Professional
When I learned about POBOX, I was so thrilled! I had been shopping online even before but the duration of shipment would most often take months. POBOX delivers my package in just 3 weeks! Buying from stores and some eBay sellers with my Philippine-issued credit cards used to be a problem but because of POBOX’s WeShopWeShip service, I now have access to these great bargains! Needless to say, service of Pobox is great. They are very accessible and very helpful truly making my internet-shopping hassle-free. Clothes in the US come out much cheaper even with Pobox’s shipping charge (which I must say is very cheap also with it’s efficient service and reliability). It’s also great that they have smaller boxes because I don’t have to fill up a whole balikbayan box anymore before I could have my package shipped. Pobox really solved all my problems in shopping online!
Tricia Martinez, 37, Jeweler
“POBox makes ordering from the US convenient and hassle free. “
Anna Yu, 36, Entrepreneur
I would recommend pobox.ph to anyone who are really into purchasing online - very fast transaction, polite and friendly staff, and affordable too. Thanks to pobox for giving great quality service!!!
Sheila Gonzales, 29 Entrepreneur